Officer Training


There is a requirement for I Bike Officers to complete a variety of training requirements and hold valid qualifications. This will enable  you to support local school communities, providing engaging activities and training opportunities to pupils, staff and parents in line with any Local Authority requirements.

Training comprises of both internal (Sustrans) and external provider courses. Line Managers will direct you to appropriate courses, dates and providers.

It is the responsibility of all delivery staff to maintain valid qualifications (first aid, NSPCC etc), making Line Managers aware of any renewal dates and highlighting any additional training needs either at a regular progress review meeting or during annual appraisals.

Training Courses & Costs

Training costs will generally be covered by Sustrans either through a central training or local project budget depending on the type of training being undertaken.

In some circumstances, where individual officers request more specialised training not covered within the Core Training Requirements (e.g. Mountain Bike Leader/Coach) then you may be asked to contribute and share the associated costs from your own funds.

Where a qualification is a requirement for a role (Core Training) this will be listed on the Training needs matrix – this is linked below. The cost of these courses is normally covered by Sustrans Learning & Development Group – not your project budget.

When training certificates are received – please forward them to your Line Manager for filing on your individual training record. These will also be passed to L&D to complete your HR Training record.


Shadow Opportunities & Peer Learning

Across the I Bike Team we have a wealth of knowledge, experience and qualifications across a variety of topic areas which we want to share across the team as much as possible.

Throughout the delivery year, you are encouraged to allocate time to shadow and learn from a colleagues (not just I Bike, but across the organisation) in an effort to enhance skills and knowledge which can be brought back to your project area. This is especially useful for new start when the first few months can be a little daunting and overwhelming.

If you have opportunities for sharing learning with others please make this known, it could be physical visits at a school to showcase an activity or equipment or take the form of virtual learning using  Teams or Zoom etc.

Throughout the year, teams across the organisation will host ‘Lunch and Learn‘ sessions inviting you to learn and gain insight to other teams, a particular project or new tools/systems. Keep eyes and ears open for opportunities and join any you can.


Top 5 Tips

1 Collaborate with other officers on courses they have found useful/helpful
2 Monitor Cascade for regular updates to the internal training programme
3 Speak to your LA contacts to identify any local training requirements. e.g. Induction, Driving Assessment, Group Management
4 Take time to learn from other officers and teams
5 Think and consider training opportunities in preparation for appraisals or project review meetings.

Helpful Links

Identifies mandatory and beneficial training specific to an individual’s role
There are a range of courses available to all staff, many of these will be compulsory.
Staff HR portal. Personal information incl. contracts, Emergency contact details, training requests etc
Central Learning & Development Team contact info email address; L&
Training delivery partner – Cycle Skills
National Governing Body for Cycling. Offers training for Mountain Bike Leadership & Coaching
Cycle mechanics training – Qualification host
Current training provider Firetrail Events
National guidance for Child Protection and Welfare in Scotland. Note we also use Sport Scotland for our team training which is tailored to a sport/activity setting.


A comprehensive summary of the various training opportunities available to I Bike Officers. This includes core (essential training) and personal development opportunities.